Which devices are covered by warranty? If so, what is the duration of the warranty period?

Can I submit my device for inspection if it is out of warranty?

Yes, but the device is not eligible for warranty claim.

Can I submit a device that was not purchased from Nu Skin Malaysia for inspection?

Yes, but the device is not eligible for warranty claim.

Are spare parts chargeable?

All devices except for EcoSphere® Water Purifier do not have serviceable and replaceable parts.

For EcoSphere® Water Purifier that is out of warranty, Nu Skin Malaysia may impose necessary charges on repair(s) performed. All related charges for the servicing of the EcoSphere® Water Purifier will be made known to you before we proceed with the servicing.