What payment methods are available in Nu Skin Malaysia?

Can I pay for my online order using two different credit cards in a single transaction?

Unfortunately, our online platform only supports one credit card per transaction. However, you can do so if you make a purchase at either our Kuala Lumpur or Penang Experience Centres.

Which items are eligible for instalment payments in Nu Skin Malaysia?

I'm purchasing one set of ageLOC® TR90® System and one box of LifePak®. Why am I unable to find the instalment option on the "Check Out" page under "Billing Information"?

For online instalment, you will need to place separate orders for the ageLOC® TR90® System and any additional à la carte items (LifePak®). By doing two separate orders, you will be eligible for the instalment option for the ageLOC® TR90® System.

How can I confirm the status of my order to ensure its success? I didn't receive any confirmation with a Sales Order Number.

You can log in to your web account, go to "Profile", and select "Order History" to view your sales order number. If you're still encountering issues, please don't hesitate to contact us via email at 48hrs_reply_malaysia@nuskin.com or by calling +603 9078 4788 (Press 1) for assistance.

Why was my card charged even though my order was unsuccessful?

While this is unlikely to occur, if it does happen, you can contact your issuing bank to inquire about the charge or provide supporting documentation (Proof of Payment) via email for further verification at 48hrs_reply_malaysia@nuskin.com.