DSAP Code of Practice and Business Conduct
This Code concerns a Member Company’s dealings with:
- Its employed and self-employed people
- Other Member Companies, and
- The consuming public
DECEPTIVE, UNFAIR, OR UNLAWFUL SALES ACTS OR PRACTICES
No member company of the Association shall engage in deceptive, unlawful, unfair and unconscionable sales acts or practices. Each member company shall be responsible for acquainting their independent salespeople on the provisions of the “Consumer Act of the Philippines” governing consumer product and service warranties.
Member companies are responsible for the business conduct of their representatives and/or distributors, and members may not raise the independent contractor status of salespersons as a defense to a violator of this Code. Member companies shall take reasonable steps to ensure that the sales acts, recruitment practices and earning representations made by their representatives and independent sales people conform with this Code and with the pertinent laws.