Frequently Asked Questions

What types of payments will be accepted?

Visa and MasterCard. 


When will my order ship?

Product will be available at the time of placing the order.  Once your payment method is authorized, normal shipping times apply. 


How can I prevent my bank from declining my payment?

Know your available credit limit and ensure your purchase will not exceed your available limit.  If you don't know your credit limit or would like to request additional credit, contact the card issuer using the phone number found on the back of your card.  It make also help to let your bank know you will be making a large purchase to Nu Skin on a specified date.  


What do I need to do in order to purchase for someone else?

The person whom you are purchasing for must fill out the credit card authorization form and give you access to purchase under their account.  Nu Skin has the right to request the credit card authorization forms at any time if they believe there could be suspent activity.  


What do I need to do in order to purchase for someone else using his/her credit card?

The person whom you are purchasing for must fill out the Credit Card Authorization form and give you access to purchase under their account.  Nu Skin has the right to request the credit card authorization forms at any time if they believe there could be suspect activity.