epoch Questions & Answers

What is the difference between Firewalker® Relaxing FootCream and Epoch® Foot Treatment
Epoch® Foot Treatment, with allspice berry, is formulated to target the underlying causes of dry, cracked feet. Key ingredients soften and dissolve rough, dry, dead cell buildup for soft, smooth, healthy looking feet. Firewalker® Relaxing Foot Cream is designed to soothe hot, tired, achy feet using natural ingredients, such as extract from the Hawaiian ti leaf, to absorb heat and to cool and soothe the skin.

I have moisturized my feet repeatedly, but can never seem to find relief for my dry, cracked heels. Why are moisturizers not helping?
Moisturization is only one aspect of the healing process. Becausedry areas on the feet are usually composed of thick, rough patches of dead skin, most beneficial ingredients cannot be absorbed to the healthy layers beneath. When you use a basic moisturizer on these areas you are simply applying a layer of emollients (moisture-binding ingredients). In order to deliver nourishing ingredients to healthy skin layers, much of the dead cell buildup must be removed and softened. For this reason, Epoch® Foot Treatment incorporates key ingredients such as allspice berry and urea to loosen and exfoliate the rough, dry patches.

Can I use Epoch® Foot Treatment on other areas of my body?
Yes, Epoch® Foot Treatment is great for any dry, cracked area of the body where you would like to restore soft, smooth skin. Perfect examples are rough cuticles, dry elbows, and scaly knees.

Is Epoch® Foot Treatment safe and effective for prolonged use?
Yes, Epoch® Foot Treatment is perfect for consistent application on problem areas of the feet. In fact, key ingredients in Epoch® Foot Treatment help maintain balanced moisture levels in the skin. If you find after several weeks that the soft, smooth, healthy look and feel of your feet has returned, you can switch to Firewalker® Relaxing Foot Cream for daily moisturization, then periodically resume use of Epoch® Foot Treatment when you want intense treatment. For an all over body moisturizer while using Epoch® Foot Treatment as a temporary treatment, use Perennial® Intense Body Moisturizer.

Will IceDancer help with joint pain or joint mobility?
Epoch IceDancer is designed to create a stimulating sensation on the skin to invigorate tired and sore legs (or other areas). It could also assist in helping to comfort tired or sore joints. Someone looking to relieve joint pain and increase joint mobility will be interested in the Pharmanex product FlexCreme.

People say that Epoch IceDancer can be applied over nylons. Won't it stain or ruin nylons? Won't it be sticky?
Epoch IceDancer was tested by numerous women. When applied over nylons, no one experienced staining or any other problems. Epoch IceDancer is a very light gel, so it is not sticky, whether applied over nylons or directly to the skin.

Is this just Epoch Firewalker for the legs?
Epoch Firewalker soothes, while Epoch IceDancer invigorates. Epoch IceDancer and Epoch Firewalker are two distinct products. Epoch Firewalker is a soothing cream, usually used on feet that are hot, tired, and sore. Epoch IceDancer is a light gel that leaves a cool, invigorating sensation on the skin. It is generally used on tired legs, but we have heard from various users that they love the product for their back and neck.

Should I feel it right away?
It may take a little while before you start to feel the cooling effects of Epoch IceDancer. Most people begin to feel the revitalizing effects of Epoch IceDancer within five minutes.

Is this product good for expectant mothers?
Yes, this product is great for expectant mothers, and for everyone whose legs need a little energy boost.

What are the ethnobotanicals in Epoch Blemish Treatment and what do they do?
Epoch Blemish treatment has more ethnobotanicals than any other Epoch product. Job's tears was used traditionally in tropical Asia, China, and Japan to soothe blemished skin and reduce redness in troubled complexions. Yarrow, Burdock, and Chamomile were all used by Native Americans to soothe and calm problem skin. The plants were made into a poultice and applied directly to problem areas to treat and relieve swollen blemishes. These plant extracts are combined in Epoch Blemish Treatment to provide skin calming benefits and reduce the irritation associated with acne.

How often should I apply Epoch Blemish Treatment for optimum results?
Begin applying Epoch Blemish Treatment to problem areas once a day. Gradually increase up to three applications a day if needed. If any dryness occurs, decrease frequency of application. Epoch Blemish Treatment can be applied on top of makeup in the middle of the day to help fight stubborn blemishes. Simply apply, let dry, and then touch up makeup.

How does Epoch Blemish Treatment differ from the Nu Skin Clear Action System?
The Nu Skin Clear Action System is a complete set of products for use all over your face to fight the past, present, and future signs of breakouts, while Epoch Blemish Treatment is an aggressive spot treatment to be used on current blemishes.

Can I use Epoch Blemish Treatment with Nu Skin Clear Action?
Yes, Epoch Blemish Treatment is an excellent companion to the Nu Skin Clear Action System.

If using the Nu Skin Clear Action System when do I apply Epoch Blemish Treatment?
If using an acne system, Epoch Blemish Treatment should be applied after the toner.

Is Epoch Blemish Treatment only for use on the face?
No. Epoch Blemish Treatment is an effective way to fight all acne blemishes.

Why doesn't Epoch Antiseptic Hand Sanitizer make your hands dry like other hand sanitizers?
Epoch Antiseptic Hand Sanitizer contains honeysuckle extract and natural emollients to help condition the skin.

How long does the protection of Epoch Antiseptic Hand Sanitizer last?
Epoch Antiseptic Hand Sanitizer kills 99.99% of bacteria on contact. However, it does not protect your skin from ongoing reinfection over time. For this reason, we recommend that you reapply Epoch Antiseptic Hand Sanitizer whenever you want your hands to be clean such as before eating, or after changing a diaper or using the restroom.

What else can Epoch Antiseptic Hand Sanitizer be used for?
Epoch Antiseptic Hand Sanitizer can be used to sanitize almost anything. Our makeup artists use it to clean their makeup brushes. In the office, it is used to sanitize phones. It's especially good to use during cold and flu season. Epoch Antiseptic Hand Sanitizer works on almost anything that can be sanitized (be sure to test product in a small area for compatibility before applying to a large area).

What bacteria was Epoch Antiseptic Hand Sanitizer tested against?
It was tested against the bacteria strains E. Coli, Pseudomonas, Staphylococcal Aureus, and Klebsiella.

What are Citrisomes?
Citrisomes are patented technology featuring a tiny lecithin bubble surrounding an odour-fighting ingredient. These bubbles help keep the ingredient active until needed.

What is the difference between an antiperspirant and a deodorant?
Antiperspirants are designed to fight both odour and wetness while a deodorant targets only odour. Many antiperspirants also contain aluminum ingredients. Epoch Deodorant with Citrisomes does not contain any aluminum ingredients.

How does Epoch Deodorant with Citrisomes work?
Citrisomes contain grapefruit extract, a natural odour-fighting ingredient. Throughout the day, Citrisomes pop, releasing the grapefruit extract to your skin for all-day odour protection.

Is Epoch Deodorant with Citrisomes for men or women?
Epoch Deodorant with Citrisomes is a great odour-fighting product for both men and women.

What causes underarm odour?
Bacteria that are present on the skin thrive on the fatty acids and proteins present in under arm prespiration. Body odour is a by product of these bacteria, as they multiply.

Will Epoch Deodorant with Citrisomes stain fabric?
No, the deodorant itself will not stain fabric. However, stains associated with the use of deodorants can still occur. The stains are the result of perspiration mixing with deodorant products.

What makes Epoch Firewalker Foot Cream different from other foot creams on the market?
The essential ingredients in Epoch Firewalker Foot Cream are taken from indigenous cultures (studied and observed by our ethnobotanists to determine what they use to help soothe tired, sore feet). The two ingredients that we use are Hawaiian ti (Cordyline terminalis), used by Polynesian healers for centuries for its skin soothing and cooling properties, and Babassu oil (Orbignya phalerata), used by the people of South America as a natural moisturizer and skin softener.

Is Epoch Firewalker Foot Cream only meant to be used on the feet, or can I use it on other areas of the body as well?
Firewalker is an ethnobotanical formula designed to help soothe hot, tired, achy feet due to people standing or walking for long periods. While Epoch Firewalker could soothe any hot, tired, achy area of the body, it delivers the best results when used on sore feet. (Please note that Epoch Firewalker is not a cream for sore muscles and joints. Pharmanex FlexCream is the best product to relieve muscle and joint pain.) Of course, Epoch Firewalker is fine to use on other areas of the body, but no other body part takes the kind of abuse our feet do. Therefore, other parts of the body won't really feel the full soothing benefits from Epoch Firewalker like tired, sore feet will.

How does Epoch Firewalker differ from Epoch IceDancer?
IceDancer is an invigorating leg gel, while Epoch Firewalker is a relaxing foot cream. A simple way to differentiate the two is that Epoch IceDancer is applied to tired legs to give them the feeling of more energy. You apply it in the middle of an activity to help refresh and revitalize legsit helps you make it through your busy day. Epoch Firewalker, on the other hand, is a reward for tired feet at the end of the day. It soothes and relieves pain from being on your feet all day. A food server or flight attendant may use Epoch IceDancer in the middle of a shift to revive their legs and then use Epoch Firewalker at the end of the day to soothe their tired, aching feet.

How is Epoch Firewalker different from Perennial?
Perennial is an intense body moisturizer with IBR Dormin used all over the body to help moisturize and protect dry skin from environmental stress. Epoch Firewalker is an ethnobotanical cream designed specifically to help soothe tired, achy feet.

Is Epoch Calming Touch for the face or for the body?
Calming Touch can be used as an all-over face treatment for those suffering from red, ruddy, uneven patches across cheeks, chin, or forehead, or as a spot treatment on the face or body for those suffering from red, itchy, patches of scaly, dry skin.

What is the key ingredient in Epoch Calming Touch?
Epoch Calming Touch utilizes the benefits of Jewelweed. This botanical was traditionally used by Native Americans to soothe troubled skin.

What is the fragrance?
Epoch Calming Touch is a fragrance free product. Any scent associated with the product is a result of the natural ingredients.

How long do I need to use Calming Touch before I see results?
The amount of time it takes to see results will vary according to the type of skin problem as well as the individual's skin. Clinical testing showed that most people with persistently troubled skin began to notice improvement after one week, with significant improvement after four weeks.

How is the mud mined? Is the environment harmed?
All Canadian governmental regulations are followed in the extraction of the mud. Every day the mud is covered by 8-10 foot tides. When the tides go out, the mud is mined. The upper layer of mud is removed and the mud is harvested from a 3-4 foot depth to ensure consistency. All holes are filled with rocks and the top layer of mud replaced. The mud is constantly replenished from the tides and from nearby mountain springs. The mud is in a very remote area - two and a half hours by jeep on a dirt road and two hours by boat from the closest road.

Will Epoch Glacial Marine Mud stain fabrics?
Yes, be careful when applying and washing off the mud. It can stain clothes, washcloths, and other fabrics it may come in contact with.

How does Epoch Everglide dispense?
Unique packaging holds Epoch Everglide Foaming Shave Gel in a balloon suspended inside the bottle. Pressing the pump allows the balloon to push the product out without the use of chemical propellants.

What is the best way to achieve a cleaner, closer shave?
Heating the beard with warm water helps soften the hair for a cleaner shave. If youre ambitious, exfoliate before shaving. Exfoliating removes dead skin cells that can clog razors and also allows you to get a closer shave. Following shaving with Enhancer Skin Conditining Gel to sooth skin and provide a healthy balance of moisture.

Can women use Epoch Everglide Foaming Shave Gel on their legs?
Yes, Many women use Epoch Everglide Foaming Shave Gel for shaving because of the way it helps protect skin from razor burn.

Can an electric shaver be used with Epoch Everglide Foaming Shave Gel?
Most electric shavers are not designed to be used with shave creams, lotions, or foams. Therefore, we do not recommend using Epoch Everglide Foaming Shave Gel with an electric shaver, unless the shaver is specifically designed for use with foams.

Can those with sensitive skin use Epoch Everglide Foaming Shave Gel?
Yes, Epoch Everglide Foaming Shave Gel is formulated with the soothing ethnobotacial mullein (Verbascum thapsus) to help make shaving a less irritating experience for even those with sensitive skin. Follow with Enhancer or Nu Skin For Men Aftershave Balm for additional skin soothing benefits.

What is the difference between Epoch Polishing Bar and Body Bar?
Body Bar is a cleansing bar for the whole family, while Epoch Polishing Bar is exclusively formulated for deep cleansing and smoothing. Epoch Polishing Bar contains the bark of the siskupas (Tsuga heterophylla) to help exfoliate and polish the skin, leaving the skin soft, smooth, and clean.

What are the red/orange stripes in Epoch Polishing Bar?
The red/orange stripes in Epoch Polishing Bar are the bark from sisku-pas tree.

Are trees cut down to harvest the bark?
No. Trees are not cut down to gather the bark; our suppliers use only the discarded pieces which would otherwise be wasted.

Is Epoch Polishing Bar for use on the face or the body?
Epoch Polishing Bar is a great way to cleanse the body. Not only does it remove dirt and impurities, but it also leaves skin feeling soft. People with very oily skin may choose to use Epoch Polishing Bar to cleanse their face; teenage boys particularly seem to like it; although Nu Skin has many cleansers designed specifically for use on the face.

What does it mean to "polish" your skin?
Polishing refers to a gentle type of exfoliation. Polishing removes surface dead skin cells leaving the skin smoother.

What hair type is best suited to Epoch Ava puhi moni Shampoo and Light Conditioner?
Epoch Ava puhi moni Shampoo and Light Conditioner is suitable for thicker hair types. Those with dry or damaged hair may want to follow with Epoch Ava puhi moni Conditioner for more conditioning benefits.

What ingredient in Epoch Ava puhi moni Shampoo and Light Conditioner makes my hair so soft and shiny?
The natural polysaccharides found in the ava puhi flower condition the hair shaft, making it smooth and shiny. Its natural moisturizing properties also hydrate hair, making it feel softer.

Where does Nu Skin obtain the ava puhi extract?
Nu Skin has established a relationship with an independent agricultural source in the islands of Polynesia to grow and cultivate the ava puhi plant for use in all Epoch Ava puhi moni products.