FAQ's



How much is an Access Pass for Kickoffs?

The Americas Kickoffs Access Pass is only $15! You may also purchase the Access Pass and Kickoffs Swag Box for only $45 (Shipping to US and Canada addresses only).

 

What is included in the access pass?

With Americas Kickoffs access, you will be able to view all the live-streaming General Sessions, as well as all Workshops available on-demand. Additionally, you can return and replay your favorite moments from Kickoffs for up to 30 days and will receive exclusive access to some amazing product promotions.

 

What items come in the Swag Box?

The Swag Box is filled with a Nu Skin-branded beanie, 15 oz. two-toned ceramic coffee mug, 2021 planner, and more!

 

When can I get my Access Pass?

The Access Passes will be available from Tuesday, December 1st at 10am (Utah Time) until Monday January 11th at 11:59pm (Utah Time).

 

Are access passes transferable?

No.

 

Swag Box

All Swag Boxes are final. In the event that the Swag Box arrives damaged, Nu Skin will provide a replacement if the box is returned within 30 days from the original shipping date. If no replacement is available, Nu Skin will provide a refund for the value of the Swag Box. Nu Skin is not responsible for the cost of returning the box.

 

Will Nu Skin provide translations during Kickoff?

Yes

 

For the US and Canada Kickoffs these languages will be supporte:

English, Spanish, Mandarin, Vietnamese, and Korean.

 

When will my Swag Box arrive?

We will begin shipping the Swag Boxes at the start of January to ensure your box arrives before the event (US and Canada orders only).

 

What if I have questions about my shipment?

You can call Member Services at support@nuskin.com or 1-800-487-1000 or reach out to your Account Manager.

 

What "tech" do I need for a great experience?

You can tune into Nu Skin Kickoff from your computer, your smartphone, just about anywhere that has stable WiFi. Please plan ahead by asking members of your household to refrain from other live streams - (ex. video-gamers and Netflix) while you tune into this virtual event. Stay tuned for more tips!

 

Will there be product promotions?

Yes! Stay tuned for more announcements on exclusive product promotions during Americas Kickoffs.