When are my enJoy reward points awarded?
Points have been already awarded to your account. The program will not allow for additional points to be earned. You should redeem the points you have before June 30, 2023.
How can reward points be redeemed?
Reward points may be redeemed directly through Nu Skin channels (online, on the phone or at Walk-in/Experience Centers) only until June 30, 2023.
How can I see how many reward points I have available?
You can check online in the Nu Skin enJoy Rewards program account page. You will be able to see reward points available, redeemed, and points that are going to expire.
Do I pay taxes and shipping costs when I use reward points?
Yes, you will need pay for any applicable taxes and shipping costs ($3.99 USD) when using reward points.
Can I return products that I have purchased with reward points?
No. After June 30, 2023 the program will no longer be supported, so returns or exchanges are not allowed. If there is a damaged item during shipping Nu Skin policies will apply to handle such situations.
Can I use reward points at Experience Centers?
Yes, but only until June 30, 2023.
Can I use reward points online or through the Nu Skin mobile shopping app?
Yes. You may redeem reward points on a one-time order or on your “Ship Now” orders via the Nu Skin website or shopping app, but only until June 30, 2023.
Can anyone else use my reward points?
No. Reward points are strictly non-transferable and may only be used by the account holder to whom they are awarded. Please keep in mind that individuals may not have more than one account in the Nu Skin system. If you are found to be duplicating accounts with enrollment in the Nu Skin enJoy Rewards program, both accounts will be terminated and all reward points cancelled.
Will my reward points expire?
Yes. After June 30, 2023 your points will no longer be available, or sooner depending on the date you earned them.
Can reward points be used on promotional packages and items?
No. Reward points cannot be used on promotional items, subscription packages, or event tickets.
What are Rewards points equivalent to?
Reward points are valued dollar-for-dollar. So, 10 reward points equals $10 (equivalent in your local currency). Redeeming reward points on purchases provides an even BIGGER discount on already exclusive discounted pricing.
Will I be taxed on the total purchase amount before or after the discounted price?
Taxes are calculated based on the discounted price.
Can you use reward points on subscription packages?
No. Reward points cannot be redeemed on subscription packages.