Phone number 



Fax Number:+27875510662

For all questions and you will be directed to the correct department for assistance.
(Monday - Friday from 09.00 to 17.00 SAST)



Product Support:

or via the web

Product Suport


Scanner Support:


General & Technical Support regarding devices and MySites:

or via the web

Technical Support


Local Distributor Support:            +27 12 450 4600

Distributor Support Email:  


Chinese Support:

The phone lines will be open from 3:00 PM to 9:00 PM SAST and emails will be responded to within these same hours.