OPERATING HOURS:
HCM & Hanoi Walk-in Center Service Hours
Mon – Fri, 10:00 – 19:00
Sat, 9:00 – 13:00
Closed Sun and Public Holiday
HCM Corporate Office and Walk-in Center Address
Floor No.2, Terra Royal Tower – 280 Nam Ky Khoi Nghia Street, Vo Thi Sau Ward , District 3, HCM City, Vietnam
Name of the Branch: Branch Of Nu Skin Enterprises Vietnam Limited Liability Company In Hanoi.
Address of the Branch: 7th Floor, Hanoi Centerpoint Building – 27 Le Van Luong street, Nhan Chinh ward, Thanh Xuan district, Ha Noi city.
Phone: (028) 7106. 8838
Fax: (028) 3932.0035
e-mail inquiry: 48hrs_reply_vietnam@nuskin.com
website: www.nuskin.com/vn
ORDER
- Hotline: (028) 7106. 8838 (ext. 1)
- Viber: 0916423030
- Email: dathang@nuskin.com
SHIPPING:
- Hotline: (028) 7106. 8838 (ext. 2)
- Viber: 0832768033
PRODUCT CONSULTANT
- Email: tuvansanham@nuskin.com
COMPLIANCE DEPARTMENT
- Hotline: (028) 7106.8842
- Email: vncompliance@nuskin.com
WARRANTY
- Hotline: (028) 7106. 8838 (ext. 3)
or Warranty HCM : 0818178424 / Warranty HN : 0817965584
- Email: baohanh@nuskin.com
SUPPORT ADDITIONAL INFORMATION
- Email: dangky@nuskin.com
DELIVERY TIMELINE
City/ Provinces Shipping fee/ order Delivery timeline
1.Central of HCM and HN 40,000 VND 1 - 3 days
*Offer same-day fast delivery with Grab for orders that meet the following conditions:
- The first 50 orders are sent in HCM and the first 50 orders are sent in Hanoi
- HCMC Central Districts: 1,2 (old), 3,4,5,6,7,8,10,11, Phu Nhuan, Binh Thanh, Tan Phu, Tan Binh, Go Vap, Thu Duc (old)
- Hanoi Central District: Hoan Kiem, Ba Dinh, Dong Da, Hai Ba Trung, Thanh Xuan, Bac Tu Liem, Nam Tu Liem, Cau Giay, Tay Ho, Ha Dong, Hoang Mai, Long Bien
- Not applicable on new product launch day and the last day of the month
- Not applicable when the office needs to be closed for regular disinfection
- Orders must be placed before 3pm daily and before 9am on Saturdays
- Order value less than 40 million VND
- You will receive an automatic call from Nu Skin, please press 1 for delivery
Other provinces and cities Shipping fee/ order Delivery timeline
1.Other provinces and cities
(Binh Duong alone is 60,000 VND) 80,000 VND Order after 18h, delivery 1-2 days
2.Order to 61 Nu Skin Post Offices
(Refer to the address at the order page www.nuskin.com
Operating hours at the Post Office from 8am to 5pm,
Monday to Saturday) 40,000 VND Delivery 3-5 days
3.Orders over or equal 30,000,000 VND Free ship Delivery 3-5 days
4. ARO orders Free ship Delivery 3-5 days
*Note:
- Some local lock-down areas may affect the progress by 5-7 days
- The post office infected with F0 will delay the lead time to 5-7 days
- Delivery time to remote areas is 7-10 days
- In case the phone number cannot be contacted or the delivery address is changed, it will increase the delivery time from 10-20 days
Please update your address and phone number as accurately as possible at the time of ordering so that the order is delivered quickly.
Legal Representative:
1. Legal representative cum General Director: Mr. Bui Quoc Thang
2. Applicable license of Company:
- Enterprise Registration Certificate No. 0311355044 issued by Department of Planning and Industry of Ho Chi Minh City for the first registration on 04 November 2011.
- Multi-level Marketing Registration Certificate No. 016/QLCT-GCN issued by Vietnam Competition Authority – Ministry of Industry and Trade for the first registration on 15 January 2015.
