Are you still there?


Market permanently closed

We regret to inform you that our company has permanently closed its product sales and related operations in Israel.

Please find below the answer to some of the questions you may have regarding our closure. We will do our best to assist you during this transition period.

If you find that the information provided below does not address any additional inquiries you may have, please do not hesitate to reach out to our Customer Service team for further assistance.



Frequently asked questions


Nu Skin provides full support for contract terminations to ensure a hassle-free experience for Brand Affiliates and customers subscribed to the Automatic Delivery Rewards Subscription (ADR). If you fall under either of these categories, you can rest assured that Nu Skin will take care of all administrative processes related to contract cancellations on your behalf.



Please contact our Customer Support (below) for details about your device’s warranty.


Refund & Returns

What is the return, refund, exchange policy?

If you are not completely satisfied with your order, please contact Customer Service in Budapest (see contact information below) to obtain a  Return Merchandise Authorisation (RMA) number and full return instructions on how to return the products according to our Return, Refund and exchange Policy and Policies and Procedures.


The return address is as follows:

Nu Skin Israel Inc.
Hayarok 79
Park Taasiya Kanot


How do I return products?

To return any unwanted items, you will need to obtain an RMA number from your local Customer Service. In order to send you the full return instructions and generate an (Return Merchandise Authorisation) RMA number, we need the original order number(s) and a list of all items being returned per order number. You can find this information in your Order History online.


I purchased my products through a Brand Affiliate, what are my rights for returning them?

The Brand Affiliate must comply with the local law on cancellation of sales as outlined on the retail sales receipt. If the law grants additional rights, they agree to grant those rights to you, the retail customer. This means that they must, for any reason and upon request, give a full refund of the purchase price including VAT and shipping fee - if applicable, to the retail customer, without any reimbursement from Nu Skin. The only requirement is that you, the customer, must request the refund within the cancellation period stated on the retail receipt and return the product in question. The Brand Affiliate must make a refund for returned products within 14 days of your request.



For more questions or enquiries, please do not hesitate to contact our customer service in Budapest:
Telephone: +97237631104 (from Israel: 037631104)

Our phone lines are open:
Monday, Wednesday, Thursday & Friday: 10:00-18:00
Tuesday: 10:30-18:00