Customer Expectation Management is the Essential Class for Building Your NU SKIN Business

Customer Expectation Management is the Essential Class for Building Your NU SKIN Business

November 25, 2016

Dear business partners, as everything is now getting expensive and the cost of living keeps going up, many post-70s and post-80s would like to place career as the first priority in their life planning. Only after they develop their own career and achieve a sound economic basis can they begin to build their families and have children. One of Tracy’s customers is currently worrying about her fertility…

 


Do any of you have similar experience after seeing Tracy’s experience? Exaggeration of product efficacy is definitely not going to benefit your sales performance. On the contrary, consumers may have negative comments towards the products due to an excessively high expectation. So, how can you manage customer expectation well in order to build an established NU SKIN business? As long as you make the specific product related claims and representations published in the local Company’s business support materials, and Company literature, and that have been approved by the Company for use in business support materials in the authorized country, you can avoid making inappropriate and exaggerated product claims.

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