From 1st July 2022, all Automatic Re-ordering Program (ARO) contract will be standardized to 6 months contract period.
Enjoy below special discounts upon any order of not less than HK$/MOP500 in total that place each month on or before the Date of Distribution under the Automatic Re-Ordering Program:
· 25% off PHAMANEX single products
· 25% off ageLOC Me cartridge sets
· 10% off Nu Skin single products
· ARO exclusive hero device consumable value sets
· PHARMANEX® Nu Collection sets with extra discount
From 1st August 2022, Nu Skin will update below ARO terms and conditions as below:
- If Nu Skin has not received my written request to Nu Skin for any change(s) regarding my product order seven (7) working days before the Date of Distribution of a particular month; or if I fail to fulfil the requirement of at least one single product order in total amount not less than HK$/MOP500 under the ARO Program seven (7) working days before the Date of Distribution, Nu Skin will order the pre-selected products as set out on the reverse page automatically for me in that particular month and will process my order according to my designated delivery/collection method. Meanwhile, Nu Skin reserves the right to charge an administrative fee for the request of delivery;
- If some or all of the pre-selected products that I have chosen to receive under the ARO Program cannot be provided to me due to stocks shortage or other reasons not attributable to me, Nu Skin may postpone the delivery without giving prior notice to me. Nu Skin may change the price of or discontinue the specific products that I have chosen to receive under the ARO Program. In such case, Nu Skin will notify me of the change and subject to the alternate arrangements, (i) in the case of a price change, Nu Skin will ship me the same items I have selected under the ARO Program, but at the new price, and (ii) in the case of discontinuance of products, Nu Skin will continue to ship me the remaining selected items, and may substitute another product of equal or greater value for the discontinued product, unless in either case I direct Nu Skin in writing to do otherwise by serving Nu Skin seven (7) days’ notice prior to the effective date of product discontinuance or new price. I understand that I will receive a 100% refund on any product where the price has been increased if I notify Nu Skin of cancelling order of such product within fourteen (14) days of the Date of Distribution;
- I acknowledge that administrative time and costs will be incurred by Nu Skin to retain products and/or business support materials purchased but remain uncollected by and/or undelivered to me. Accordingly, I agree that IN THE EVENT THAT:
(i) when collection is to be made by me and I fail or neglect for whatsoever reason to collect the products and/or business support materials from Nu Skin within fourteen (14) days from the Date of Distribution, Nu Skin shall, without further reference, notice or account to me, cancel my order of such products and/or business support materials and after deducting an administrative fee equivalent to 10 percent of the purchase price, refund to me 90 percent of the purchase price less applicable bonuses (applicable to brand affiliates). If bonuses have already been paid on such products, then Nu Skin will recoup my bonuses (applicable to brand affiliates) as set forth in Section 6.9 of Chapter 2 of the Policies and Procedures.; or
(ii) where I have requested Nu Skin and Nu Skin has agreed to deliver any products and/or business support materials to me but Nu Skin is unable to deliver such products and/or business support materials to me due to an incorrect or incomplete delivery address or the unavailability of the named recipient at the address as provided by me, and I fail or neglect to collect the products and/or business support materials from Nu Skin, Nu Skin will contact me again for delivery arrangement but will charge me HK$50 as the second delivery fee or the administrative fee for order amendment; If I have requested Nu Skin and Nu Skin has agreed to deliver any products and/or business support materials to SFHK self-operated network points (* include SF Business Stations, SF Stores and SF Lockers) I designated, but I fail or neglect for whatsoever reason to pick up the products and/or business support materials within 24 hours upon receipt of the SMS notification, the products and/or business support materials will be returned to Nu Skin as unclaimed. Nu Skin will contact me again for delivery arrangement but will charge me HK$50 as the second delivery fee or as the administrative fee for order amendment. Please note that additional three (3) working days for delivery might be required for any change of delivery address. If I fail or neglect for whatsoever reason to receive or collect the products and/or business support materials from Nu Skin within fourteen (14) days from the Date of Distribution, Nu Skin shall, without further reference, notice or account to me, cancel my order of such products and/or business support materials and after deducting an administrative fee equivalent to 10 percent of the purchase price, refund to me 90 percent of the purchase price less applicable bonuses (applicable to brand affiliates). If bonuses have already been paid on such products, then Nu Skin will recoup my bonuses (applicable to brand affiliates) as set forth in Section 6.9 of Chapter 2 of the Policies and Procedures.
Click here for detailed terms and conditions that activated on 1st August 2022
