Pharmanex Guarantees that after 60 days of consuming a Guaranteed Product (or 90 days in the case of Eye Formula) at the recommended label dosage, your Skin Carotenoid Score, as determined by the Pharmanex BioPhotonic Scanner, will have increased. If you meet the criteria set forth below and your score has not increased from the time you were initially scanned and began taking the Guaranteed Product, you may submit a request for a total refund of the purchase price of the approved Guaranteed Product (less shipping costs).


In order to qualify for the BioPhotonic Scanner SCS Guarantee (the “Guarantee”), you must adhere to the requirements.


All requests for a refund must be filled out below. Your money will be refunded within 2 to 4 weeks from receipt of your request.

*Not required for ageLOC Youth/Y-Span until March 2016

Initial Scan (before taking products)

 ageLOC Youth/Y-Span
 LifePak Nano
 Eye Formula
 LifePak Elements
 LifePak Prime
 Beauty Focus Collagen+

2nd Scan (between 60-70 days of taking products)

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By clicking "Submit" you are agreeing and declaring that you have met all the requirements of the guarantee.


I affirm that I have met the Scanner Guarantee requirements in that:


  • I was not taking any of the above products prior to my first scan.
  • I currently have one of the above products on the Automatic Delivery Rewards (ADR) program.
  • I have taken one of the above products according to the recommended dosage directed on the package for a consecutive 60 day period (90 days for Eye Formula).
  • I have not made any lifestyle changes that may decrease my Skin Carotenoid Score.
  • I received my second scan no earlier than 60 days and no later than 70 days of taking the above products for 60 days (90 days for Eye Formula).