Top 10 Product Questions at Nu Skin's Call Center

New customer? Sign up today!

Top 10 Product Questions at Nu Skin's Call Center

Call Center

“Why should I take LifePak once a day?”


“Can I give my pets Pharmanex Supplements?”


Thousands of product questions like these come into Nu Skin’s Call Center every day. Our friendly and knowledgeable staff answer each question they receive. Many of the questions are the same and might help answer some of your own personal inquiries.


Top 10 product questions the call center receives:


1. In what situations would I recommend the 180 System to customers?


The Nu Skin 180 System targets several different signs of aging while enhancing skin’s natural cell turnover rate, It is formulated with Vitamin C, botanical extracts, and hydroxy acids to leave skin feeling young and refreshed. 180 System is generally recommended for those with normal to oily skin. Those with dry skin may also use 180, but they may require an additional moisturizer.


2. In what situations would I recommend ageLOC Transformation?


Nu Skin’s exclusive ageLOC science targets the sources of aging. ageLOC Transformation reveals younger looking skin in eight ways. Those with normal to dry skin will generally prefer using ageLOC Transformation. People who have oily skin may require an additional cleanser such as the Pure Cleansing Gel.


3. Is it true that when using a new skin care system, acne may seem worse before it gets better?


Skin usually takes a few days to adjust to a new regimen, and minor acne may be a manifestation of this adaptation. To help your skin adjust, you may want to try one product and gradually add any remaining new products into your regimen.


4. When should TFEU be applied in my facial regimen?


For best results, we recommend applying Tru Face Essence Ultra/ageLOC Tru Face Essence Ultra as your second-to-last product. It should be applied right before your moisturizer.


5. Will the Tri Phasic White System make my face lighter than it naturally is?


Tri Phasic White is not a bleaching system. It gently works to reduce the appearance of discoloration caused by aging and sun damage. It will not make your skin lighter than your natural skin tone.


6. What is the difference between AiE10 and AiE10 Ultra?


Both AiE10 and AiE10 Ultra contain whey extract, which features low molecular weight molecules that are key to immune cell communication. In addition to whey extract, AiE10 Ultra contains colostrum, which provides additional immune support through immunoglobulins.*


7. When can I expect to see benefits from taking ageLOC Vitality?


ageLOC Vitality is not a stimulant and is designed to raise overall levels of vitality with consistent use. When people take ageLOC Vitality as directed, they should notice benefits within two to four weeks.


8. What are the benefits of Cortitrol?


The ingredients in Cortitrol have been shown help you cope with stress by modulating healthy levels of cortisol.* Dieting can be a stressful thing for many individuals. Also, high cortisol levels have been found to be associated with high BMI and weight gain.


9. Can I give my pet Pharmanex supplements?


Pharmanex products have been formulated for human consumption. If you are interested in giving your pet Pharmanex products, we would recommend that you consult your veterinarian.


10. Why is it important to take my LifePak twice a day?


Lifepak should be taken twice a daily to provide your body with optimal saturation and absorption of vitamins and minerals. Twice daily delivery also provides your body with 24-hour antioxidant protection of water-soluble antioxidants that are flushed out of the body throughout the day.*


Do you have additional questions that you need answered? Visit our Nu Skin Support Services team on Facebook at:


Or leave your questions in the comments section below.


*These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.